Petal & Treasure

At The Gift Box by Shakkr, we strive to provide a seamless and reliable shopping experience for every order. Please review our shipping and payment information carefully before placing your order.

Shipping Policy

Order Processing

• Orders are processed within the estimated timeline mentioned on the product or order confirmation.
• Customised, personalised, wedding, corporate, or bulk orders may require additional processing time.
• Orders are processed on business days only (excluding Sundays and public holidays).

Shipping Timeline

Delivery timelines may vary depending on your location, order type, and courier availability.

Estimated delivery timelines:

• Standard Orders: 5–10 business days
• Customised & Bulk Orders: As per project timeline confirmation

Please note that delays may occur during festive seasons, public holidays, or unforeseen logistical circumstances.

Shipping Coverage

We currently offer Pan India shipping for our gifting collections and hampers.

For international shipping or bulk corporate requirements, customers may contact our team directly.

Delivery Information

• Customers are responsible for providing accurate shipping and contact details.
• Incorrect or incomplete information may result in delivery delays.
• Once dispatched, tracking details will be shared wherever applicable.

The Gift Box by Shakkr shall not be responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances beyond our control.

Payments Policy

Accepted Payment Methods

We accept secure online payments through trusted third-party payment gateways, including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallet Payments
• Other payment methods available during checkout

Payment Security

All transactions are processed through secure and encrypted payment gateways to ensure safe transactions.

The Gift Box by Shakkr does not store confidential banking or card information on its servers.

Pricing Information

• All prices listed on the website are in INR unless otherwise specified.
• Prices are subject to change without prior notice.
• Applicable taxes and shipping charges may be added during checkout.

Order Confirmation

Orders will be confirmed only after successful payment authorization and verification.

In case of payment failure or incomplete transactions, orders may not be processed.

Damaged or Missing Orders

If you receive a damaged package or experience any delivery-related issue, please contact us within 24–48 hours of delivery with relevant details and images for assistance.