Terms of Service

Welcome to The Gift Box by Shakkr. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these terms.

Acceptance of Terms

By accessing this website, you confirm that you have read, understood, and accepted these Terms of Service along with our Privacy Policy.

If you do not agree with any part of these terms, please discontinue use of the website.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

  • Use the website for fraudulent or illegal activities
  • Attempt to gain unauthorized access to website systems
  • Distribute harmful software or malicious code
  • Copy, reproduce, or exploit website content without permission

Product Information

The Gift Box by Shakkr specialises in luxury gifting products, curated hampers, festive gifting, corporate gifting, décor products, candles, ceramics, and customised gift boxes.

We make every effort to display accurate product descriptions and images; however:

  • Actual product colours and packaging may vary slightly
  • Handmade products may include natural variations
  • Product availability may change without notice

Orders & Acceptance

Once an order is placed, you will receive an order confirmation notification. This confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Request additional information before processing

Orders may be cancelled in cases of pricing errors, stock issues, or suspected fraudulent activity.

Pricing & Payments

  • All prices are displayed in INR unless otherwise stated.
  • Prices may change without prior notice.
  • Payments are processed securely through third-party payment gateways.

The Gift Box by Shakkr is not responsible for transaction failures or payment gateway errors caused by third-party providers.

Custom & Bulk Orders

For personalised, customised, wedding, festive, or corporate gifting orders:

  • Production timelines may vary depending on order size and customisation.
  • Orders approved for production may not be cancelled or refunded.
  • Customers are responsible for verifying custom details before final approval.

Shipping & Delivery

We aim to dispatch products within the estimated timelines provided; however, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Festivals or public holidays
  • Unforeseen operational circumstances

Customers are responsible for providing accurate delivery information.

Intellectual Property Rights

All content on this website including logos, branding, images, product designs, graphics, text, and website elements are owned by The Gift Box by Shakkr and protected under applicable intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

Limitation of Liability

The Gift Box by Shakkr shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Delayed deliveries
  • Product misuse
  • Temporary website interruptions
  • Third-party service failures

Use of our services is at your own discretion and risk.

Third-Party Services

Our website may contain links to external websites or third-party services. We do not control or take responsibility for the content, privacy policies, or practices of these external platforms.

Termination of Access

We reserve the right to suspend or terminate access to the website without prior notice if any user violates these Terms of Service.

Changes to Terms

The Gift Box by Shakkr may revise or update these Terms of Service at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts.

Contact Us

For any questions regarding these Terms of Service, please contact:

The Gift Box by Shakkr

Website: thegiftboxbyshakkr.com
Email: sales@shakkr.in
Phone: +91 9811014044